Refund policy

Eligibility

Refunds apply only to confirmed paid enrolments or retainers invoiced by Dev Connect Point. Browsing this website does not create a purchase.

Timeframe

You may request a full refund up to 14 days after payment, provided the live cohort or intensive has not started and downloadable materials beyond the public site have not been issued.

Full or partial refunds

If a cohort is cancelled by us, you receive a full refund or a transfer to a later date at your choice. If you withdraw after the first live session, a partial refund of 50% of the seat fee may be offered at our discretion when notice is given at least 48 hours before session two. After session two, seat fees are non-refundable.

Non-refundable items

• Completed self-paced module packs once access credentials are delivered
• Third-party venue or travel costs you booked independently
• Advisory retainer months already delivered

Refund process

Email hello@dev-connectpoint.click with your invoice number, full name, and reason. We confirm eligibility within five UK business days.

Processing time and method

Approved refunds are returned to the original payment method within 10 UK business days of approval. Bank timelines may add a few days beyond our transfer.

Cancellation

Boardroom Brief retainers may be cancelled with 30 days’ written notice; unused future months are refunded pro rata. Missed advisory sessions without 24 hours’ notice are not credited.

Exceptions

If illness or bereavement prevents attendance, contact us — we prioritise transfers over cash refunds but will consider exceptions with documentation.

Contact for refund requests

hello@dev-connectpoint.click · 079 2795 5253 · Street: 21 Academy Street; City: Benmore; Zip code: FK20 1RW; Country: United Kingdom